Terms of Service

1. Acceptance of Terms

By accessing or using ChatSync ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and ChatSync. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

ChatSync is a software-as-a-service platform that:

• Connects to your Slack workspace via the Slack API
• Syncs messages from Slack Connect channels you select
• Generates AI-powered summaries and insights from conversations
• Syncs conversation data and summaries to your HubSpot CRM

The Service requires integration with third-party services (Slack, HubSpot) and is subject to their respective terms of service and availability.

3. Account Registration

To use the Service, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access to your account
• Be at least 16 years of age

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Interfere with or disrupt the Service or servers connected to the Service
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to transmit malware, viruses, or harmful code
• Scrape, crawl, or use automated means to access the Service without permission
• Resell or redistribute the Service without authorization
• Use the Service in a way that infringes on the rights of others
• Reverse engineer, decompile, or disassemble any part of the Service

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

By using the Service, you grant us permission to:

• Access and process data from your connected Slack workspace and HubSpot account
• Store and analyze conversation data to provide the Service
• Use AI/ML models to generate summaries and insights

You represent that you have the necessary rights and permissions to share the data you provide through the Service, including consent from users whose messages may be processed.

6. Subscription and Payment

6.1 Free Tier

We offer a free tier with limited functionality. Free tier limitations are described on our pricing page and may change at any time.

6.2 Paid Subscriptions

Paid subscriptions are billed monthly or annually in advance. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel.

6.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

6.4 Price Changes

We reserve the right to change our prices. We will provide at least 30 days notice before any price increase takes effect for existing subscribers.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by ChatSync and is protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any data you provide to the Service. By using the Service, you grant us a limited license to use your data solely for the purpose of providing and improving the Service.

8. Third-Party Services

The Service integrates with third-party services including Slack, HubSpot, and Stripe. Your use of these services is subject to their respective terms:

• Slack: https://slack.com/terms-of-service
• HubSpot: https://legal.hubspot.com/terms-of-service
• Stripe: https://stripe.com/legal

We are not responsible for the availability, content, or practices of third-party services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• AI-generated summaries will be complete, accurate, or suitable for any particular purpose
• Any errors in the Service will be corrected

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHATSYNC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify and hold harmless ChatSync and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any data you submit through the Service

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination:

• Your right to use the Service will immediately cease
• We may delete your account and associated data
• Provisions that by their nature should survive termination will survive

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

15. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and ChatSync regarding the Service.
• Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
• Waiver: Failure to enforce any right or provision does not constitute a waiver of that right or provision.
• Assignment: You may not assign these Terms without our consent. We may assign these Terms without restriction.

16. Contact Us

If you have questions about these Terms, please contact us at:

Email: hello@chatsyncapp.com